Terms and Conditions of Sale

1. Purpose

These general terms and conditions of sale govern the sales of new and used industrial parts that we offer on the website https://manrolandgoss.fr.

2. Clients

We conduct our sales to professional (B2B) and individual (B2C) clients, in France and internationally.

3. Products

The products offered are industrial parts, new or used. We provide photographs and descriptions for illustrative purposes only; they are not contractually binding.

4. Orders

Any order placed on the website implies acceptance of these terms and conditions of sale. The seller reserves the right to refuse or cancel any order in the event of a dispute with the customer.

5. Price

We list prices in euros, inclusive of all taxes (VAT). Delivery charges are not included; we will specify them before you confirm your order. We may change prices at any time without prior notice.

6. Payment

Payment is made online by credit card, via the secure payment provider Stripe. We only validate the order after payment confirmation.

7. Delivery

We deliver according to the specific terms of each order. Shipping costs and delivery times vary; we indicate them before order confirmation. Delivery times are estimates only and may vary depending on the destination and product availability.

8. Right of withdrawal

In accordance with current legislation, individual customers have a period of 14 days from receipt of the product to exercise their right of withdrawal.

9. Returns and refunds

We define the conditions for return and refund in the Refund and Return Policy available on the website.

10. Defective Products

We only accept returns in the case of defective products, provided that the customer provides proof that the defect was present before receipt.

11. Responsibility

The seller cannot be held responsible for damages resulting from misuse of the purchased product.

12. Disputes

In the event of a dispute, we will first seek an amicable solution. Failing that, the competent courts in the jurisdiction of the company's registered office will have sole authority to decide the matter.

13. Applicable Law

These general terms and conditions of sale are governed by French law.